Diploma in Aviation

3-year Integrated Diploma Course.
Certified by Airports Council International (ACI)

Airport Operations- 30 hours 

    • History of Aviation
    • Terminal operations
    • Passenger flow
    • Facilities and services
    • Baggage handling process
    • Airport operations control center
    • Runway
    • Taxiway
    • Aprons
    • Safety management systems

Airline Ramp Operations – 30 hours 

    • Basics of ramp management
    • Ground service equipments
    • Loading and off loading procedures
    • Equipment staging and restrain area
    • Documentation
    • Safely standards to follow near aircraft
    • Aircraft handling

Airline Customer Service – 30 hours 

    • Airline customer service
    • Grooming standards
    • Communication
    • Check-in process
    • Travel documentation
    • Boarding process
    • Special handling
    • Turn around procedures
    • Baggage processing
    • Mishandled baggage
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